Privacy Policy

Last updated: 01/06/2024

GETSOCD, located at https://getsocd.com.au, is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you use our website and services. By using our website, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

Personal Data

While using our website, we may ask you to provide certain personally identifiable information that can be used to contact or identify you (“Personal Data”). The personal information we collect may include but is not limited to:

  • Name
  • Email address
  • Phone number
  • Company name
  • Postal address
  • Billing information (if applicable)
  • Any other data you voluntarily provide via forms, surveys, or direct communication with us.

Usage Data

We may also collect information on how the website is accessed and used (“Usage Data”). This Usage Data may include:

  • Your device’s Internet Protocol (IP) address
  • Browser type and version
  • Pages of our website that you visit
  • The time and date of your visit
  • The time spent on those pages
  • Referring website URLs
  • Other diagnostic data to help us improve our services.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our website and store certain information. Cookies are files with a small amount of data that are sent to your browser from a website and stored on your device. You can instruct your browser to refuse all cookies or to notify you when a cookie is being sent.

We may use cookies to:

  • Understand and save your preferences for future visits
  • Compile aggregate data about site traffic and interactions
  • Customise and enhance your experience

2. How We Use Your Information

GETSOCD uses the collected data for various purposes, including to:

  • Provide and maintain our services
  • Respond to your queries and provide customer support
  • Personalise your experience on our website
  • Improve our website and services through analysis and research
  • Send marketing communications, such as newsletters or promotional offers (only with your consent)
  • Process payments, if applicable
  • Detect, prevent, and address technical issues or security concerns

3. Disclosure of Data

Third-Party Service Providers

We may employ third-party companies and individuals to facilitate our services, provide services on our behalf, or perform related services (e.g., payment processing, analytics, marketing). These third parties have access to your personal data only to perform specific tasks on our behalf and are obligated not to disclose or use your information for any other purpose.

Legal Requirements

We may disclose your personal data if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).

4. Data Retention

We retain your personal data only for as long as is necessary for the purposes set out in this Privacy Policy, or as required to comply with legal obligations (such as tax, accounting, or reporting requirements). We will also retain usage data for internal analysis purposes.

5. Security of Data

We take reasonable precautions to protect the security of your personal data, including implementing appropriate physical, electronic, and procedural safeguards. However, no method of transmission over the internet or method of electronic storage is 100% secure. While we strive to protect your personal information, we cannot guarantee its absolute security.

6. Your Data Protection Rights

Depending on your location and applicable laws, you may have the following rights regarding your personal information:

  • Access: You have the right to request copies of your personal data.
  • Rectification: You have the right to request correction of inaccurate or incomplete personal data.
  • Deletion: You have the right to request that we erase your personal data under certain conditions.
  • Objection: You have the right to object to the processing of your personal data.
  • Restriction: You have the right to request the restriction of the processing of your personal data.

To exercise these rights, please contact us using the information provided below.

7. Links to Other Websites

Our website may contain links to third-party websites. If you click on a third-party link, you will be directed to that site. We strongly advise you to review the Privacy Policy of every site you visit, as we are not responsible for the content, privacy policies, or practices of any third-party sites or services.

8. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. Any changes will be posted on this page, with the updated “Last Updated” date. You are advised to review this Privacy Policy periodically for any changes. Changes will be effective immediately upon being posted on this page.

9. Contact Us

If you have any questions about this Privacy Policy, or if you wish to exercise your data protection rights, please contact us at:

PHONE (02) 7204 6177
EMAIL admin@getsocd.com.au